Error retrieving information from server.[RPC:S-5:AEC-0] For Android

How to solve the following error message in Google Play Store worked for Android tablet. The error prevented you from downloading games and apps and solved it for my friend so hopefully will for you!


Error retrieving information from server.[RPC:S-5:AEC-0]


Here’s what I’ve found:

1.Go into SETTINGS
2.Then select Apps (select the ‘ALL’ tab)
3.Select ‘Google Framework Services’ and Clear Data (please only clear data; Do not delete Google Services Framework completely)
4.Select Google Play and Clear data there too ( the same process as above)

5.Reset your tablet by switching on and off


Hope this worked!

Share Button
Similar posts


  1. Pam's Gravatar Pam
    January 21, 2013    

    It worked

  2. Pam's Gravatar Pam
    January 21, 2013    

    It worked

  3. gerard's Gravatar gerard
    January 29, 2013    

    thanks its work 5 starfor you sir!

  4. Dan's Gravatar Dan
    March 15, 2013    

    Didn’t work for me.

  5. T. Culver's Gravatar T. Culver
    March 19, 2013    

    Thank You…Thank You…Thank You!!! You are AWESOME!! DEFINITELY deserve 5 stars *****!!!

  6. Kyle's Gravatar Kyle
    March 29, 2013    

    I think I might love you now for saving my tab. It worked perfectly.

    • March 29, 2013    

      Excellent glad it worked! caused me some trouble for a while! :)

  7. April 3, 2013    

    thanks its worked…. God bless

  8. Andrew Wakeforrd's Gravatar Andrew Wakeforrd
    April 5, 2013    

    Worked like charm mate! Thanks!

  9. john garcia's Gravatar john garcia
    May 6, 2013    

    im hoping that it will work at this time pllllzzzzz…….

    • john garcia's Gravatar john garcia
      May 6, 2013    

      yahhhoooooo!!!!!!!!!! it works thank you so much for the tip!!!!! i love u pal!!!!!!!!!!!!

  10. VICTORIA's Gravatar VICTORIA
    May 7, 2013    

    thanks it work!

  11. GGG's Gravatar GGG
    July 31, 2013    
  12. Durga's Gravatar Durga
    November 29, 2013    

    Don’t have Google Services Framework option :(

  13. February 23, 2014    

    Thank you so much it worked!

Leave a Reply

Your email address will not be published. Required fields are marked *


You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>



Who's Online

  • 0 Members.
  • 2 Guests.



Page Ranking Tool