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Error retrieving information from server.[RPC:S-5:AEC-0] For Android

05 Jan

How to solve the following error message in Google Play Store worked for Android tablet. The error prevented you from downloading games and apps and solved it for my friend so hopefully will for you!

 

Error retrieving information from server.[RPC:S-5:AEC-0]

 

Here’s what I’ve found:

1.Go into SETTINGS
2.Then select Apps (select the ‘ALL’ tab)
3.Select ‘Google Framework Services’ and Clear Data (please only clear data; Do not delete Google Services Framework completely)
4.Select Google Play and Clear data there too ( the same process as above)

5.Reset your tablet by switching on and off

 

Hope this worked!

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15 Comments

Posted in Android

 

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  1. Pam

    January 21, 2013 at 12:36 AM

    It worked

     
  2. Pam

    January 21, 2013 at 12:36 AM

    It worked

     
  3. gerard

    January 29, 2013 at 4:50 AM

    thanks its work 5 starfor you sir!

     
  4. Dan

    March 15, 2013 at 1:45 AM

    Didn’t work for me.

     
  5. T. Culver

    March 19, 2013 at 2:27 AM

    Thank You…Thank You…Thank You!!! You are AWESOME!! DEFINITELY deserve 5 stars *****!!!

     
  6. Kyle

    March 29, 2013 at 11:52 AM

    I think I might love you now for saving my tab. It worked perfectly.

     
    • Nerd

      March 29, 2013 at 6:55 PM

      Excellent glad it worked! caused me some trouble for a while! :)
      Thanks,
      Nerd

       
  7. billykurt

    April 3, 2013 at 2:07 AM

    thanks its worked…. God bless

     
  8. Andrew Wakeforrd

    April 5, 2013 at 8:09 PM

    Worked like charm mate! Thanks!

     
  9. john garcia

    May 6, 2013 at 6:03 AM

    im hoping that it will work at this time pllllzzzzz…….

     
    • john garcia

      May 6, 2013 at 6:06 AM

      yahhhoooooo!!!!!!!!!! it works thank you so much for the tip!!!!! i love u pal!!!!!!!!!!!!

       
  10. VICTORIA

    May 7, 2013 at 2:48 PM

    thanks it work!

     
  11. Durga

    November 29, 2013 at 10:28 AM

    Don’t have Google Services Framework option :(

     
  12. Felicia

    February 23, 2014 at 2:19 PM

    Thank you so much it worked!